We Care, and it shows in everything we do.
Here's a small sample of the testimonials we have received over the years, and if want to read even more glowing reviews, head to the Ravenswood Leather Facebook Page and see over 400 more.
Have we gone above and beyond for you? Add your story to our ever-growing collection.
One day I was literally sketching on a napkin and started looking through Google pictures for ideas, and came up with some pictures to take to Reg. He looked at them and said, “Nope – that won’t work.” He then showed how I need3ed splits in the coat for movement, and my baldric design wouldn’t hold what I wanted. “BUT – I CAN do THIS…” and together we created the most bad-ass custom Slayers’ Coat, Hat, and Baldric ever. He took the time to prototype in paper cutouts, then we incorporated all kinds of custom “tweeks” that made it unique, made it beautiful, and made it MINE. If you can dream it, he’ll build it. Remember: you’re getting gear, not a costume!
Thank you, I ordered a baldric and pirate sword for my hubby’s birthday, the workmanship is amazing, so beautifully made, he can’t wait to go to the next festival.
I also ordered the ladies flintlock pistol, which I am extremely impressed, thank you again for your phone calls and excellent customer service.
We will definitely be ordering again.
I wanted to thank you for the AMAZING rush job you did on our all-white Brotherhood Raven Jerkin and pants. I can’t tell you what a relief it was to have found your website. Incredible quality and fit! You more than delivered on time, you delivered EARLY!!! All I can say is WOW…Thank you so much. I will recommend you to anyone and everyone I know looking for beautiful high quality leather garments.
Laura- from Utah
I ordered a ranger Jerkin with custom length.I have never been so impressed with anything in my life. Ravenswood customer service is the best I’ve ever encountered. The craftsmanship of my Jerkin is awe inspiring. My order got here a whole month earlier than I expected! Overall the best experience I have ever had with any company ever. I can’t say enough great things about this place. I will definitely be ordering much more from Ravenswood!
I ordered a Warriors Belt, but needed it specially sized from the Four Inch wide to the Three Inch wide to accommodate my standard work uniform trousers (normally wear an old regimental stable belt). After much back and forth by email and photos exchanged with descriptions the order was placed.
I waited, realizing that I ordered during a busy season; and with much surprise was rewarded with a priority mail package yesterday (21 Nov 16).
Wore the belt to work and got nothing but “NICE!” comments. Gives great support for all the stuff I tend to carry around on crash sites, and the “D” rings are stout enough to support my camera rig while I handle the various measuring devices. Granted, when using the camera I now have places to hook the devices and extra lenses as well.
Am considering ordering another for when I am wearing my black boots… ;)
Very satisfied with the service and the purchase, worth the wait and the money.
I recently placed an order with Ravenswood and almost immediately felt the need to change it. I was unsure of color combinations and really wanted to make sure I got it right. I absolutely love your craftsmanship and I had been lusting over your products since the days I lived in Texas and saw you at the Texas Renaissance Faire. I really didn’t want to end up with a beautiful but wasted piece by being uneducated on leather colors and textures.
Peter Stewart handled my order, after an initial response from Deelani, and he was absolutely amazing! I’m sure I wasn’t the most difficult customer in the world, but I did make the poor man run back and forth to take seemingly endless photos of swatches in different light and in different pairings. Through all of it, he never once expressed frustration or annoyance for what I was asking of him. In fact, he reassured me at every step along the way that he was happy to assist and even went above and beyond to take shots of finished pieces illustrating the many shade variations of Bomber Brown. After many rounds of emails (30+) and what seemed like countless photos (20+), I came to the solid conclusion that solid and classic is a safe choice for a first time buyer.
Even though what I will end up with will seem fairly simple and straightforward to most, to me it will feel bespoke and personally-crafted because of the effort that Peter went through to help me come to my decision. A thousand people could have the exact same piece in the exact same color with the exact same details, but mine will always be unique because I saw the care and guidance that goes into helping each customer create what they envision.
I usually go seriously full-throttle in my costuming (Ranger, Elven, Steampunk, you name it!) and tend to get a ton of “Where did you get that?!?” questions, and I can’t wait to be able to hype the craftsmanship and phenomenal customer service of Ravenswood Leather at my next event. Make sure to include business cards in all of your shipments so all your fangirls and boys can pass them out to admiring inquirers!
Coral A. E.
I received my Sherwood Archer Bracer and I am very impressed. Not only does it look great but it feels perfect. As a barebow archer feel is what it is all about.
Heading out to the range to test it this afternoon. Thankyou for a great piece of equipment.
Many moons ago my wife and I stumbled upon Reginald & company at Portland comic con when the sweet aroma of fine leather called us from afar.
Our eyes spotted a long flowing dress with exquisite scale armour on one of their mannequins and without hesitation a choice was made…
My wife tried said dress on and was immediately transformed into the warrior Elf maiden she was born to be, with the help of Reginald’s expert accessory help.
While making adjustments and fitting, I personally perused the other garments and found a Ranger jerkin that I was immediately smitten with as it gave me an idea for a custom cosplay idea.
In what we both recall as a total blur we found ourselves fully decked out in what is arguably the most exquisite custom leather work we have ever had the privilege of wearing/owning, and so our relationship with Ravenswood began.
Since then we have acquired many more items to add to our collection including some custom 1 off items. Reginald is an artist of exceptional skill and passion and his work is easily recognizable. We have attended conventions where attendees have approached us and asked “Is that Ravenswood?…………THOUGHT SO”
I can’t praise Ravenswoods quality and craftsmanship enough as it truly is WEARABLE ART.
The “dress that started it all” is on display in our home when it’s not being worn because it’s shame to hide something this beautiful in a mere closet.
Reginald and his staff are joy to work with and it’s always a pleasure to see them whenever our paths cross.
Should you be fortunate enough to find their booth at a con or Ren Faire, I highly encourage you to stroll through their inventory and be swept away in imagination, you won’t be disappointed.
Dan ‘n Deanna
Over the last several years, I have purchased many different items from Ravenswood. My Buccaneer Coat and sidelace pants. Many belts, baldrics and pouches of plenty. They have always done an excellent job in making custom quality garb. When anyone asks about my garb I always send them to Ravenswood. Simply they are the best!
Joshua “Jawbreaker” Jones
I recently ordered a full-length, custom Captain’s Coat from the artisans of Ravenswood. It finally came in the other day and it was well worth the wait. IT IS PERFECTION. It is exactly what I wanted and so much more. Before ordering a product for myself from them I already had a high opinion of their work. Now, Ravenswood Leather is THE go to for any of my RenFare needs. A 10/10 does not do this company justice. Highly professional, very accommodating, and impeccable craftsmanship. THREE CHEERS FOR RAVENSWOOD!!!
Jacob Sudds, Pirates of the Bleeding Maiden
IT. JUST. GOT. REAL….
I received my order waaaaay earlier than I expected and words CANNOT EVEN DESCRIBE how shocked, amazed, and overwhelmed I am with Ravenswood’s craftsmanship. I don’t even know where to begin because I’m afraid my ability to verbalize logically will leave me. So I will make it simple: I CRIED.
You have completely surpassed expectation and I cannot wait to bring the Archangel to life. I will for sure send you photos and of course, will leave you a rave review anywhere I can! I do apologize there may be a bit of waiting on your end as my part in this is still being crafted. That and Bristol isn’t open until July 4th weekend. :(
But thank you thank you thank you A MILLION TIMES THANK YOU for all the kindness and help you and your team has blessed me with. You truly have played a huge part in making my dream come true! If you ever come to Bristol, PLEASE POST IT SOMEWHERE so that I may thank you again in person. :)
Most sincerely and in debtly yours,
Mariko the Archangel
I am awestruck! I ordered a Jerkin (vest)for my daughter’s midieval wedding, and did not expect to get it until maybe the week before i needed it, and I got my order in less than a week!
It is wonderfully crafted and stunning to behold!
I just got in my most recent order from Ravenswood and they did not disappoint! My order was up to par with the quality and great service that I’ve come to expect from these artisans. My garb is now more than 80% Ravenswood products and I couldn’t be happier with the route I’ve chosen. As amazing as the craftsmanship and products are, the truly great thing about Ravenswood is their customer service. They are always friendly, always helpful, and always a pleasure to chat with. I should know, I’ve called their store at least a dozen times to ask about products and discuss ideas! Their wares are beyond the highest quality, but it’s their customer service that truly make it all seem like money well spent. HUZZAH FOR RAVENSWOOD!!!
Jacob Sudds, PotBM
Definitely 10/10! My husband and I commissioned Ravenswood Leather for our reception clothes, as we are having it done at the Renaissance Faire in November. They listened to what we wanted to do, threw around some ideas and modifications, and having items on lay away was excellent!
I have recommended my family and friends to try Ravenswood Leather, telling them that even though the items are a tad pricey, Ravenswood works with their customers, and the quality of the product is worth it!! Definitely hat my husband and I wanted!!!!^_^
I really want to thank you guys for the custom Wonder Woman costume. I saw a replica of it at Gencon and immediately thought of a friend of mine. You guys said you could do it and get it to Canada by Halloween and you did it with time to spare. Thank you so much. I appreciate your patience and willingness to make changes here and there. You made it a very easy experience and I’ve already referred one person to your site’s who’s seen it. Steam Punk Wonder Woman looked wonderful. Thanks again!! Pura Vida!!
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